Loona.ai for fast food & food hall stalls

Turn one-time purchases into repeat purchases

Set up a loyalty program and personalized offers that are easy to use during a short visit.

An order on a tray at the pickup counter A notification to a guest: free points with your first order
Find the right repeat-purchase automation

We'll find the right automation for how your location works.

Three goals to start with

  • A guest picks up a bag with the order at the counter

    After the first purchase

    Give guests a clear reason to return.

  • Friends eating burgers for lunch by the window

    For regular guests

    Set up the Loyalty Program to fit their usual purchase frequency.

  • A guest walks up to a stall in a food hall

    After a break

    Invite back guests who now buy less often.

Choose your audience in CRM and launch messages based on triggers.

Test the automation during a real shift

We'll agree on a short way to explain the program and what staff do at checkout.

We'll test the process at your location. For a chain, we'll consider shared rules and local differences.

A cashier shows a guest the Loona.ai bot on a phone while the guest pays by card

Look at purchases and costs together

Choose a reward based on the average check and purchase frequency.

Track repeat purchases and revenue over comparable periods.

Connecting to your systems

  1. We'll check your POS system and data
  2. We'll choose the products and a launch plan

Loona.ai works with guests and communications. Checkout and back-office accounting stay in your own systems.

Questions before launch

Can we start with one food hall stall?

Yes. You can start with one location.

Do we have to change our POS system?

It depends on compatibility. We'll check the available integrations.

Do we need a separate marketer at each location?

For a chain, we can discuss running marketing from one central team and the roles of location staff.

How is the price calculated?

The platform starts from ₽5,825/mo for the Start plan with CRM and the Loyalty Program. For your location or chain, we'll calculate the products, integrations and implementation you need, based on the size of your business.

We'll find the right automation for your location

Tell us about your format and your current program.