00:40
A guest books a table
- The guest writes
- AI replies instantly
The booking is recorded, and the guest is in your database
AI Hostess for restaurants and hospitality chains
Turn guest inquiries into bookings
AI Hostess answers guests 24/7 on social media, messaging apps and by phone - in their language.
We'll show you how it works with your guests' questions.
How AI Hostess talks to a guest
AI Hostessonline · replies 24/7
September 20
Hello
Hello! How can we help you?
Is there a quiz today at 7? Do I need to pay?
Yes, the “Quiz, Please!” quiz is today at 19:00, in Russian. It costs ₽2,300 per person. Would you like to book a table?Booking link
More time for guests
AI Hostess answers common questions, so your team can give guests more attention.
Answers 24/7
At night, on weekends and at peak hours - every guest gets an answer right away.
Knows your venue
Menu, seating, house rules, promotions and deposits - only current information.
Leads to a booking
Offers to book a table and confirms bookings.
Follows up
Sends a reminder if a guest stops chatting and doesn't reply.
Understands voice and photos
Understands voice messages and images, and can reply by voice.
Hands off to staff
Invites a team member into the conversation in the cases you set.
Real use cases
20
messages in 15 minutes - more guests than expected
AI handles them all at the same time
Not a single inquiry lost
Talk to guests where they are
Works on all social media, including Instagram*, VK and TikTok, and also on MAX, Telegram and by phone.
- 01
Guest writes or calls
Instagram*VKTikTokMAXTelegramPhone - 02
AI Hostess
Answers questions in the guest's language and leads to a booking
- 03
Online Booking
Table, time, deposit and waitlist
- 04
Visit in CRM
The guest's history, average check and points; after the visit - a review and an invitation to come back
Add Loona.ai Online Booking: manage dining rooms and tables, take deposits and keep a waitlist.
Learn more about Online BookingWe'll get AI Hostess ready for launch
We'll agree on the channels, your venue information and the situations when a staff member needs to step in. We'll set up the connections, test the conversations and train your team. We'll help after launch.
AI Hostess pricing
On the Start and Standard plans, the AI Hostess module costs ₽1,950/mo on top of your subscription. On Business and Enterprise, the module is included.
We'll prepare a quote for your venues based on your communication channels, conversations and calls, integrations and implementation.
What to know before you start
Do I need the whole Loona.ai platform?
No. You can start with AI Hostess. We'll give you a separate quote for this.
Can I use my current booking system?
We'll check if your booking system can be connected.
How long does the launch take?
It depends on how ready your information and connections are. We'll give you the timeline after a needs assessment.
How do I measure results?
Compare the number of inquiries handled, clicks through to booking and your team's workload over comparable periods.
See AI Hostess in action
We'll show how AI Hostess answers your guests' questions.
Or contact us directly:
Thank you!
We'll be in touch to schedule a demo.