Loyalty Program for restaurants and hospitality chains

Give guests a reason to choose you again

Set up points, tiers and personalized offers that fit your concept.

We'll choose program mechanics that fit your venue economics.

Loyalty Program: the Bla Bla Bar card in Wallet and notifications to the guest about gift points and earned cashback

Build a program for your concept

  • Points

    Set the rules for earning and redeeming points.

  • Tiers

    Give regular guests special terms.

  • Personalized offers

    Use guests' purchase history and preferences.

  • Several concepts

    Set rules for different venues and brands.

Measure repeat visits and revenue

Track members' purchase frequency, average check and revenue, taking the cost of rewards into account.

Compare results over comparable periods, keeping the season and other promotions in mind.

Connect loyalty with communications

Choose your audience in CRM, send messages with marketing automations and talk to guests on Telegram or MAX.

Loona.ai bot in Telegram: the guest's card number, discount, balance and total spend, with the buttons “Loyalty card”, “Top up balance” and “Referral program”

We'll launch the program and test the rules in practice

  1. We agree on the program mechanics and the reward budget
  2. We set up integrations
  3. We train your team

Loyalty Program pricing

The Loyalty Program is available on the Start plan from ₽5,825/mo. We'll prepare a quote based on your venues, program rules, the products you need and implementation.

All plansGet a quote for the program

Questions about the program

Can we move our current program?

We'll review your rules, data and current system, then suggest ways to switch.

Do we have to give a discount to all guests?

No. You can use points, tiers and personalized offers.

Will the program work for a chain with different concepts?

Yes. When we design the program, we'll agree on shared rules and separate rules for each location and brand.

When can we expect results?

How long it takes to measure results depends on visit frequency and the program mechanics you choose. We'll set this period before launch.

We'll find the right program for your concept

Tell us about your guests and your current program. We'll discuss the program mechanics and the launch.