Loona.ai integrations

Connect Loona.ai to your business systems

More than 30 integrations, an open API and webhooks. We'll check the connections you need.

Tell us which systems you use and what data you need to exchange.

The integrations section in the Loona.ai admin portal: payment systems, CRM, chatbots and POS systems with “Connect” buttons

Supported categories

  • POS and back-office systems

    • iiko
    • Syrve
    • r_keeper
    • YCLIENTS
    • 1C
    • TillyPad
    • INNO
    • API
    • Web Scanner
  • CRM

    • amoCRM
    • Mindbox
    • STARTER
  • Communication channels

    • Telegram
    • MAX
    • Instagram*
    • VK
    • TikTok
    • Phone

    AI Hostess works on all social media. What other products can do depends on the channel.

  • Payment services

    • YooKassa
    • YooMoney
    • Stripe

    Payment availability depends on the region, the legal entity and the payment method.

For each integration, we check what data is shared and what actions are available.

What we check before launch

  • Systems

    Products, versions and who is in charge of setup.

  • Data exchange

    What data is sent, from where and to where.

  • Reliability

    How data is updated and how errors are handled.

  • Access

    What permissions are needed for it to work.

Open API and webhooks

If a ready-made integration is not enough, we'll look at data exchange through the API and webhooks.

We'll share the documentation and estimate the amount of work.

“API” and “webhooks” tiles with “Connect” buttons in the integrations section of the admin portal

Questions about integrations

Will any version of iiko, Syrve or 1C work?

Compatibility depends on the version and the use case. We'll check your configuration.

If a system is on the list, is all data shared automatically?

No. Each integration has its own set of data and actions.

Do I need to replace my current CRM?

Not necessarily. We'll check how to split tasks between the systems.

What if my system is not on the list?

Add it to your request. We'll look at a ready-made integration, the API or webhooks.

How much does an integration cost?

Platform implementation in Start, Standard and Business is a one-time fee of ₽50,000. The INNO, Starter and Mindbox connectors are ₽1,950/mo. In Enterprise, they are included.

We'll prepare a quote for your systems. We'll look at the number of venues, the data exchange you need, connectors and extra work.

Show us how your systems are set up

We'll check how Loona.ai will connect to your systems and explain how the data exchange works.