Marketing Automation for restaurants and hospitality chains

Reach out to guests when they have a reason to return

Set up personalized messages based on triggers and guest behavior. Loona.ai will send them by the rules you set.

We'll find the right automations for your guest database.

Choose the moment for your offer

After a visit
Invite the guest to come back.
When guests come less often
Stay top of mind with guests who haven't visited in a while.
On their birthday
Send birthday wishes and a personalized offer.
Based on purchase history
Offer what matches the guest's interests.

We'll agree on triggers, channels and send conditions during setup.

Use CRM segments and Loyalty Program terms for personalized offers.

Track visits, purchases and revenue from guests who got the offer, and take the cost of the offer into account.

Compare results for comparable periods, keeping in mind the season and other promotions.

Basic marketing automations are available in Start from ₽5,825/mo, and triggered sequences in Business.

We'll prepare a quote for your venues and automations, based on the products you need, channels, message volume and implementation.

Is this product only for mass campaigns?

No. You can send messages based on triggers and segments.

Which channels can we connect?

We'll check which channels are available for your needs.

Can we start with one automation?

Yes. We'll start with one audience, one reason and one goal.

Who writes the offers and messages?

Before launch, we'll agree who writes the texts: your team or ours.

How do we avoid sending too many messages?

Set how often and when messages are sent. We'll check which limits are available during setup.

Tell us who you want to invite back and what messages you already send.

Or contact us directly: