Loona.ai for hotels & resorts
Bring together guest data from different business lines
Connect your restaurants and other services with a shared CRM, loyalty program and communications from Loona.ai.
We'll look at your business lines and existing systems.
A shared guest database and rules for different business lines
Bring the available guest history together in CRM and set up access for each team.
Choose points, tiers and offers based on the economics of each business line.
Choose use cases that help your guests
Other services
Introduce guests to business lines that suit them, based on their purchase history.
Repeat visit
Choose the reason and the time to invite guests back.
Feedback
Send issues to the teams in charge.
Restaurants
Add table booking and AI Hostess for guest assistance.
Measure results by business line
Track repeat purchases, frequency, average check and revenue. We'll agree on the periods and the method for each business line.
We'll plan your setup
- We'll agree on data exchange, team roles and the first use case
- We'll set up the solution
- We'll train your staff
For a custom setup and ongoing support, there is Loona Enterprise.
Questions from management teams
Does Loona.ai replace the hotel PMS?
No. Loona.ai works with the guest database and communications. We'll check the integration with your PMS separately.
Can we use it only for the restaurant business line?
Yes. You can start with restaurants and plan to expand later.
Do you support room booking?
The Loona.ai booking product works with dining rooms and tables. Room booking needs a separate assessment.
How is the price set?
Loona.ai plans start from ₽5,825/mo. We'll price a solution for your hotel or resort based on your structure: business lines, venues, products, integrations and implementation.
Let's look at your business structure
Tell us which business lines you need to connect and which goal to work on first.
Thank you!
We'll be in touch to discuss the configuration.