CRM for restaurants and hospitality chains
Use guest data to grow revenue
Bring guest data together and choose the audience for personalized offers.
We'll show you CRM with examples from your business.
Guest profiles and segments
Guest profile
Visits, purchases, bookings, preferences and communication history - all in one card.
Segments
Group guests by visits and purchases. For example, find guests who now come less often or who bring in more revenue.
Telegram
MAX
For multi-brand groups
Bring venues and brands together in one shared guest database. Set staff permissions and add new locations.
Loona Enterprise - custom architecture, complex integrations and special terms for ongoing support.
We'll launch CRM together with your team
- We connect your data
- We set up CRM
- We train your team
- We help after launch
Your part: a project lead and access to your data.
CRM pricing
CRM starts from ₽5,825/mo. We'll prepare a custom quote based on the number of venues, the products you need, integrations and the scope of implementation.
What to know before implementation
Does CRM replace your POS or back-office system?
No. CRM works with guest data and connects to your system through the available integrations.
What if I already have a guest database?
We'll review your data and check if we can connect it or move it over.
How long does implementation take?
It depends on your data, integrations and approvals. We'll give you the timeline after a needs assessment.
How do I measure results?
Compare visits, purchases and revenue before and after launch over comparable periods.
Let's talk about your needs in a demo
We'll show how to use CRM for your needs and talk about setup.
Thank you!
We'll be in touch to schedule a demo.