
Restaurant and cafe management software for chains and multiple locations
Restaurant management software for a chain lets you grow your business based on numbers, not guesses.
Loona.ai Blog
Articles about guests, marketing and revenue for hospitality owners, managers and teams.

Restaurant management software for a chain lets you grow your business based on numbers, not guesses.

Restaurant management automation is not a tech project but a way to run the business. It brings together accounting, analytics and guest engagement.

How do you calculate the retention rate, the guest return level and the cost of retaining a guest, and use CRM analytics to grow revenue?

Guest retention programs work when you analyze and adjust them regularly. Restaurant management software gives the data, the CRM builds segments, and a CRM analyst checks the results.

Without analytics, restaurant management software only tracks sales. You have the data, but decisions are made on gut feeling.

Today, restaurant management software is linked to marketing. If it only records sales and doesn't collect guest data, you lose the chance to manage visits.

A Wallet loyalty card should be clear at first glance. The customer opens it while paying or before a visit and expects to see the code to show and their benefit

Digital cards for Apple Wallet and Google Wallet do the same job: give the customer a handy loyalty card on their phone

The banner and graphics on a Wallet card should look equally neat on iPhone and Android, load fast and not get in the way of reading the key fields.

A Wallet card should help the customer quickly understand the benefit and easily use it at checkout or at the front desk.

LTV is most often calculated from CRM and loyalty program data, because that is where purchases, visit frequency, points earned and redeemed, and responses to offers are recorded.

For a customer, Google Wallet is a handy place to keep cards and passes they need to show or use quickly.
Tell us what you want to improve in your guest engagement.
Loona.ai plans start from ₽5,825/mo. If you plan to start, we'll calculate the cost for your needs, the number of venues, the modules and implementation.
We'll be in touch to discuss it.