When to invite a guest who comes less often
How to compare a pause with a guest's usual rhythm, check their purchase history and choose a good reason to invite them back to the restaurant. A sample message and how to measure the result.
Loona.ai Blog
Guests and repeat visits
CRM, segments, loyalty programs and reasons to return.
Restaurant guest retention programs based on CRM and automation
Guest retention programs work when you analyze and adjust them regularly. Restaurant management software gives the data, the CRM builds segments, and a CRM analyst checks the results.
Guest acquisition and retention strategy for restaurants, built on management software
Today, restaurant management software is linked to marketing. If it only records sales and doesn't collect guest data, you lose the chance to manage visits.
Digital cards for Apple Wallet and Google Wallet - how to launch them in one style
Digital cards for Apple Wallet and Google Wallet do the same job: give the customer a handy loyalty card on their phone
What types of cards you can add to Google Wallet and how to choose a format for loyalty
For a customer, Google Wallet is a handy place to keep cards and passes they need to show or use quickly.
Targeted loyalty program
A targeted loyalty program is built on a simple idea: customers differ not only in how often they buy, but also in what they expect.
Virtual points card - rules, use cases and control over points
A virtual points card is a loyalty program format where the customer keeps the card on their phone and shows it at checkout with a QR code or barcode
A virtual discount card - how to set up discounts without losing margin
A virtual discount card is a digital card in Apple Wallet or Google Wallet that gives the customer a discount when they pay.
What does a Wallet card do for a business? Practical use cases and metrics
A Wallet card is a digital points or discount card in Apple Wallet and Google Wallet. For a business, it is not just an easy way to show a code at checkout, but also a tool to run a loyalty program
What types of cards you can add to Apple Wallet and Google Wallet
Wallet cards are a step toward more flexible and convenient work with customers. They raise engagement, cut costs and make loyalty measurable
Wallet card: what it is and how it works in a loyalty program
A Wallet card is a digital card that a customer adds to Apple Wallet or Google Wallet and uses as a points card or a discount card.
Loyalty program builder for business
A loyalty program builder lets you put all these parts into one system and manage them without extra hassle. This makes loyalty measurable, clear and easy to manage
We'll pick products tailored to your needs
Tell us what you want to improve in your guest engagement.
Loona.ai plans start from ₽5,825/mo. If you plan to start, we'll calculate the cost for your needs, the number of venues, the modules and implementation.
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